I have been bamboozled by this auto shop TWICE! On both occasions, I was told that my problem was one thing (and spent hundreds of dollars), only to have it break again shortly after and find out that my problem was really something else. On both occasions, the shop refused to refund my money. This last time, I had them ""fix"" my air conditioning. After two days, it was blowing only hot air again. When my husband went to complain, the mechanic's response was: ""If it was working when you drove away from the shop, then we did what we were required to do."" They also told me that two of my 18-month old tires were worn down (highly unlikely in retrospect). Unless you are looking for an expensive, short-lived fix or unnecessary repairs, avoid Becker Automotive.