From the time you enter the salon until you leave you are treated like a queen. Each time I leave I look and feel great! Lori always works magic with my hair. She always knows the exactly what to do. Even when she's getting me to try something new, I'm not afraid to look in the mirror when she's done with me. She's a fantastic stylist. Leah's facials are to die for. Also, if you haven't tried threading yet Leah is the girl for you. The folks at the front desk are always welcoming and helpful.I've been a fan for over 10 years and have never had a bad experience. I have had facials, pedicures, haircuts, foils, and perms. I encourage everyone to enjoy the Cassandra experience.