As always we appreciate feedback from our customers and clients. It should be noted that in this case, the property was managed by our firm for over five years. We placed one family in this home and they paid $900.00 per month. What the owners have failed to mention, is that they collected over $54,000 in rent during that time and spent less than $600.00 toward overall upkeep. Much of the cost provided in their estimates included the replacement of items already in need of repair prior to the tenancy. Furthermore, the North Carolina Real Estate Commission found no breach of our contractual obligations and the case was closed. Our property management company continues to be a customer focused firm, with a lengthy list of satisfied owners and tenants. Should you have further questions regarding our property management services or this particular complaint, feel free to contact Ryan Hollins 704-547-0210 x127.