I was extremely unimpressed with my visit to Figlio today.
For a while now, my boyfriend has talked about taking me there & making a date of it. We are young, early 20's but we've both been raised around the restaurant business so if something is listed as a 4 or 5 star restaurant, we expect the best... especially for the price. Plus we're foodies, so we love to try new things.
This particular day may have been a bad day... we showed up a little after open for their lunch menu. The host who greeted us was very darling, nice & cheerful. We were the first there so we got the pick of the restaurant so we sat right in front of the window, overlooking the entrance to the plaza. We noticed that the ceiling had smoke stains all over it, which was extremely unsightly. We also noticed the the paint outside/inside was peeling &/or starting to rust. Regardless, we continued with our meal.
The waitress was terribly awkward, very cold & distant. We are young, but again, don't let that be the deciding factor on tipping-- trust me, if we get great service, we pay for it. A little later a group of older ladies walked in & sat in our section-- COMPLETELY different treatment than we got. She was warm & friendly, even cracking jokes about the tie she was wearing. This made us extremely uncomfortable.
The food. I don't know what I was expecting, but I ordered something extremely generic, fettucini alfredo-- I was craving white sauce & it was on the lunch portion. I don't know how an Italian restaurant messes this dish up- it's a staple! The presentation was pretty, but it tasted so bland... I had to add so much salt & pepper that I know I shouldn't have had to. My boyfriend ordered Chicken Spedini-- mediocre & bland at best. The chicken was actually burnt.
After the meal, she casually mentioned dessert, & the way she said it made me feel like she was assuming we wouldn't, because we probably didn't have any money.... but I asked for the menu. The creme brule was delicious. That's really it. We ended up tipping over 45% so that the next time she sees young people she'll think otherwise.
We were extremely underwhelmed, to say the least.