Sent a large box of DVD's to MX123. I rec'd an e-mail stating they rec'd the box, then I rec'd another e-mail stating that some of the items were scratched, etc. and therefore they would be discounted. But the e-mail was not clear so I sent back a return e-mail asking for some more info. Never heard back from them despite several calls and e-mails. It has been several weeks with no response!!! My P.O #881012099.