For the past year I took my clothes to Martinizing Dry Cleaning in Royal Oak every week in spite of the rude customer service because their work was excellent. The very last time I did so when I went to pick my clothes up they were missing half my order (2 suits, 10 pair of pants and 2 blouses). They were never able to locate my clothes. Originally the manager asked for a detail list of the items lost so they could compensate me for the lost items of clothing, but now they refuse to pay for my clothing. The manager, district manager and owner have not been professional in their dealings with me. I DO NOT RECOMMEND MARTINIZING DRY CLEANING IN ROYAL OAK NOR WILL I EVER USE ANY MARTINIZING DRY CLEANER EVER AGAIN!
Pros: Excellent work.
Cons: Customer Service.