After watching news and Dateline reports about rip-off repair shops, I was a little paranoid about calling for a repair. But, after Lander's tech, George Morey, came to my home to fix a problem with my dishwasher 7-years ago, I have been using them ever since, and I only request Grorge.. He is a polite young man, who takes pride in his work - and he deserves to. I never have had to call them back for the same issue. Good old customer service at a reasonable price. Refreshing experience, time after time.