Took our 2001 VW Jetta here and they priced the work at $1850 for a catalytic converter, o2 sensor, spark plugs and wires. Catalytic work is high anyhow, but I think this is steep. Took it elsewhere nearby and had the work done, with equivalent parts, for $600 less. They were not up front about the $185 charge just for checking out the problem... verbally or on paper. Shop was customer-oriented and polite in every way EXCEPT those which dealt with my money and personally, that's what matters most to me, second only to the work being done right. I'd have to say that I'm not surprised at all to read the review by Nikki.
Pros: Polite, thorough, fast service
Cons: Expensive, not informative of expenses up front