I recently got a new dental plan @work and chose Bedford St Dentistry. I started out with an appointment with the Dental Hygienist, a wonderful woman who has been in the field for 30 +/- years. She started w/a cleaning, and then Dr. Koury came in at the end to meet me and look at the x-rays. (The wait in the lobby before the appt was barely minutes- not counting for the time I showed up early.) It turned out I had to return for a filling- which was scheduled a week later. Again, no wait, and had the filling done w/out pain. The woman in the office was very helpful explaining my insurance plan/co-pay/deductible,etc. I would definitely recommend to others.