Pure Line is not chic. It is not posh. But the staff are quietly pleasant, very professional, and I have finally found a place that uses a wax for the upper lip which does not cause breakouts and ingrown hairs!!! This is almost a miracle. And, Galina is my favorite; after the wax, she goes over the area carefully plucking out any tiny or stubborn hairs left behind - but, the work is so clean that there is very little for her to finish off...which is less ouchy plucking to bear. Galina is quiet, quick, and leaves no stubble. And, really, I've tried a lot of places, and a lot of products. The wax itself and Galina's technique are the best. (Pure Line is a full service salon, but I haven't used the other services...yet) I've been there about 10 times and don't go anywhere else anymore.