Been a few times, the stylist never recognized me any time. The last visit was in November, for a cut and blowdry, which took 1 hour and 45 minutes. The stylist's was coloring her aunt's hair and there were many times I sat with either wet hair, half dried hair, or even half cut hair for many minutes at a time. The stylist had asked many other girls in the shop if they would blowdry my hair, none of whom could, so she had decided that the shop apprentice could do it, telling him to ""just get the moisture out, I'm going to flat iron it"", then telling me how ""lucky"" I was to get a free flat iron (obviously the apprentice, who scooped ice cream for me at JP Licks last summer, was not qualified to do a proper blow-out). The apprentice ended up washing another client's hair so mine was blown dry by another reluctant stylist, then the apprentice was told to begin flat-ironing mine until the aunt's cut was done. The stylist apologized repeatedly for the inconvenience - however, she also qualified that apology each time with ""I feel bad for my aunt, who doesn't like to drive in the snow. I want to get her out of here as soon as possible."" Shall I continue? Two stylists and an apprentice for a cut and blowdry and yet my husband had been waiting for over an hour on their couch. My hair looked terrible, the cut and the style, and when I was paying the owner first told me that I was someone else (No, really, I know who I am, your stylist just took an unbelievably long time to do nothing), then told me I had already paid. WHAT?!? I should've just smile and said, ""Yes, you're right, I owe you nothing!"" and left, however being the honest sap I am I paid AND tipped. And now I'm tipping others - don't bother with these clowns. There are too many salons out there. I found a great stylist at a mid-range chain and I KNOW I didn't need to tolerate that.
Cons: Too Many