So far, so good!
Worked with Nelly (who's super cute, classy, and sweet), and a fantastic saleswoman. Whoever reviewed below and said Nelly ""snapped"" at her apparently hates humanity, because I can't imagine Nelly ever being nasty.. It is a super stressful experience, but they gave their honest opinions.... and these women know EXACTLY what they are doing. I would go so far as to say that they are the best in the business. The older lady that helped me (unfortunately her name escapes me) while purchasing my dress has SUCH an eye for bridal gowns and tailoring. She really pushed me (in a good way) into making the right decision. I had such a great experience, that they were my first choice for bridesmaids gowns, and they didn't even carry any brands of dresses that I had been considering! Lauren was fantastic (and I even found out after the fact that she doesn't normally work with bridesmaids, but with the formal wear) and all of my bridesmaids are happy. Or at least they are TELLING me they are happy :)
I have to dock them a star because I feel like they don't communicate very well. Not sure if its the older ladies not being great with technology, but they lost an appointment of mine entirely (was able to come back 2 hours later... and Newbury is not a TERRIBLE spot to kill time!), and sometimes I get a blank stare when I walk in (Who are you and what do you want?). I should also mention that If you want someone gushing over you and being artificial and OMGing, then this is not the place for you. They are brutally honest (e.g. ""you need lose 5 lbs or I am letting the dress out""), and sometimes this comes off as rude, but its not.
After having SEVERAL negative experiences at Priscilla's, I would highly recommend giving L'elite a chance. That is, of course, if you're budget allows for dresses $4K and up.
My dress is being altered as we speak, and I will give an update after its back. My alterations, shoes, and other accessories are ~$800 (bustle, hem, neckline alterations) but I expected this in a dress of this caliber. I'm excited to see how it comes out!