I first came to David Gavin G.B. as a weekender from NYC. I came in, the girl was very friendly, offering me coffee or tea, making me feel very comfortable. As I explained to her the fine, natural highlights I was hoping for, she asked me questions about my hair routine, and showed me swatches so we both were in the same mindset. She seemed very knowledgeable and confident, which put me at ease. She mixed up and came back and foiled my hair with precision and ease, not needing to linger over each foil. We chatted, but not too much, which I enjoyed, as I like to enjoy this me time and relax. One and a half hours later, I emerged with a shiny, rich color that was more than I ever expected!! Great experience, you could tell that stylists truly liked each other, giving the salon a great energy, because everyone talked to each other-including clients. Now, I am in Great Barrington full time and am proud to tell people where I get my hair done---might I add, better than any stylist I've had in the city. Loved it!