Pick up and delivery, quality, employees started out great. Been with them for over 1 year, charged $25.00 for $15.01 laundry because I didn't have min. amount of 25 lbs#. I don't have any way of weighing them. They don't tell you up front or is it on their web site that there is a minimum Got back jeans with bleach spots. They deny it was their fault, which it was, they are the only ones who do my laundry. They would rather not give a credit of $10.00 than keep my $800.00 a year business.