They have always been very helpful and consistantly gotten us rates that have gotten better over time. They are extremely honest and have helped me and my wife with all our insurance needs. I settled GAP insurance claims for a couple of years and can attest that as a primary insurance company, they pay well and protect your privacy without holding up your claim settlement.
Pros: Friendly, hard working, helpful, expedient, their parent company pays well.
Cons: small office, limited but adiquate parking, better on phone than in person.