Awful, awful, awful! I am new to the area and decided to try this salon because it is fairly close to my house. Bad decision on my part! The salon is disgustingly unclean, staff is unprofessional, and there is a definite lack of detail. My stylist was over a half an hour late, double booked my appointment, and was very rude and unfriendly. She literally had no idea what she was doing...I had to SHOW HER how to blow out my hair with a round brush! I was sooooo dissatisfied that I wanted to scream!! Please do not go here....there are so many other options in the Kansas City area....please save yourself a bad experience!