Told me I needed new tires all the way around (I did) Told me I needed new rear shocks (I did) Told me I needed new front struts, which I didn't, but told 'em to go ahead since I was puttin' this on a card and the van was 12+ years old. Performed the work for what I consider a fair price (under $1K) in a reasonable amount of time (8 hrs). When I picked up the vehicle, was informed they'd accidentally broken my sway bar and replaced it, no charge. What they didn't tell me ( I found out later when I took it to Guaranteed Transmission for a different prob) was that they ALSO broke two motor mounts, to the tune of approx. $300.