I purchased a $3000 complete bedroom set and requested delivery to WI, and PAID $$$ for it!! Delivery in 4 wks ok!! it took 1 week to get an ansewer from customer service that delivery is delayed 2 more weeks. Thats totals: 4+1+2 = 7 weeks.
Few days prior to delivery, I went to the store to buy a matress and asked to deliver with the bedroom. Got surprised: my delivery of the whole order was canclled and I got to pick it up from warehouse, 'cus out of state. NOW AFTER 6 weeks waiting!! ""don't worry, JUST buy the matress, we will deliver everything. Call tomorrow"". I was FOOLED AGAIN :( Promises, promises and promises!! I cancelled and lost 7 weeks of waiting
If you don't care about your time, and willing to deal with proffissional theives, just step in the store; I assure you, you are ripped off.
Pros: Many Branches to, rippoff more people
Cons: poor Quality, cost, merchendize appears, REPAIRED