DO NOT use this company for your ADT install. We signed up when we moved into our house. Evidently some of the equipment that was installed was used or the technician didn't record the info correctly, and they want me to pay $170 to replace the part that is broken. I called about the problem months ago, was told they would call when they were in the area in the afternoon or evening.... months went by and no call back at all. I gave them another shot and called last Saturday to ask about the same problem I was having and was told they would look into it and give me a call back on Monday... Monday came, and Monday went... no call. So I called on Wednesday to follow up, was told I would receive a phone call before the end of the day on Wednesday, and guess what... never got a call. Well, today is Friday and I just got off the phone with them and no help what so ever. Their technician installed either used equipment, or someone doesn't know how to write stuff down and keep track of what was there. I'm in the process of canceling it all together is this doesn't get taken care of. Supposedly I'll be getting a phone call back on Monday, but I'm not going to hold my breath.