We went with these guys because they were $100 cheaper with no real difference. Let me tell you...we should have went with someone else. The guy who gave us the estimate said it was 7 day turnaround for installation and that they would call to schedule the installation. No phone call so we called them and waited once again with no returned call. When we finally got to talk to the OWNER he told us they were still waiting for the permit and that whoever told us 7 day turnaround lied. The village said it's a 2 day turnaround for a permit so someone is lying here as well?
It's been 3 1/2 weeks and these idiots showed up today to install our 6 ft fence but brought a 4 ft gate and claimed that's what was written on the estimate when in fact it was not. Once again we have to speak to the owner and we were told that it SHOULD be a 6ft gate.
Did I mention that they won't use screws instead of nails other than on the gate? This should always be an option.
Now I understand everyone is going to have a different experience with businesses and some days are worse than others, but the 3 1/2 weeks we have dealt with Aronson Fence leads me to believe that they can't get their !@#$ together and will not be getting any business from me or anyone else I know. And so far they have done NOTHING to make it right. What kind of customer is this? It's PATHETIC!