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Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - 3 Reviews - 4800 Merle Hay Road, Urbandale, IA - Hotels & Lodging Reviews - Phone (800) 345-8082

Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

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4800 Merle Hay Road
Urbandale, IA 50322
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(800) 345-8082
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Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA
Holiday Inn Hotel & Suites DES MOINES-NORTHWEST - Urbandale, IA

Reviews

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Best

Very pleasant; nice people, great restaurant (Bennigans), plus everything is included; wireless, \r cookies at arrival, popcorn in lobby, free computers in\r buz ctr. I would re...

Worst

We travel for club basketball and stay many weekends at hotels across the state. I usually don't check reviews with Holiday Inns I book as I have had only a rare experience with ...

Less Than I Expected 8/1/2011

We travel for club basketball and stay many weekends at hotels across the state. I usually don't check reviews with Holiday Inns I book as I have had only a rare experience with any problems in cleanliness or service. I will say one positive, the service was excellent. Beyond that, the room smelled incrediby musty, was very small, the bathroom was so small only one person could stand in there and it had no fan which forced you to leave the door ajar to be able to stand the heat if you were showering. Because of that the room became even more sticky and hot. We had to turn our air down to 54 just to try to keep it cool. In fairness to the property I called down to the desk and they did send someone up to check it when we were gone to games that day. Unfortunately, no improvement when we returned. Toilet was difficult to flush and sheets felt damp just due to humidity inside. Very easy to hear outside noise in adjouning rooms along with in hallway. Was not a good experience for a Holiday Inn and I too am a priority club member. I think they have some work to do to update this facility. I would be hesitant to recommend this property to anyone. I heard numerous other complaints from our team and if we return to Des Moines next year for this tournament will definitely seek lodging somewhere else. more

Great Value 4/6/2011

Very pleasant; nice people, great restaurant (Bennigans), plus everything is included; wireless, \r cookies at arrival, popcorn in lobby, free computers in\r buz ctr. I would recommend more

Worst Holiday Inn Ever 8/22/2010

I've been a Priority Club Member for nearly 16-years. This was by far the worst Holiday Inn I have ever stayed at. Ironically, it is also the most money I've ever paid ($140) for one room with two queen beds. \r \r Room #206 had scum on the doors; the toilet leaked onto the bathroom floor; the toilet handle stuck...even the ceramic coffee cup leaked coffee onto the bed sheets (I thought I was being ""punked""). There was no extra blanket, as is typical; the shower handle in the pool shower was missing and unusable; the TV remote was difficult to use; and the air conditioner sounded like a B52 bomber. In the morning, the thin walls enabled me to be surrenaded by the screaming baby next door.\r \r Yep, it was by far the worst Holiday Inn experience and the most I've spent. more
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Menu for Holiday Inn Hotel & Suites DES MOINES-NORTHWEST




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Owner Message

  • IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinn.com for our lowest rates. You won't find these anywhere else. Des Moines Hotel's Meeting Rooms Are Newly Renovated Our hotel conveniently located in Urbandale, Iowa at the intersection of I-35, I-80 and Merl Hay Road, makes getting to all Des Moines attractions a breeze. Business destinations like Camp Dodge and the Iowa Law Enforcement Academy are a short drive away. The hotel's free shuttle service can usher guests to Pioneer Hi-Bred and John Deere Financial. Hotel guests love Des Moines, Iowa attractions like Prairie Meadows Racetrack and Casino and Adventureland Park for a day full of thrilling rides. Guests love the Holiday Inn® Hotel & Suites Des Moines - Northwest for our unparalleled amenities that turn an average stay into a stress-free experience. Our property is 100% smoke free and pet-friendly. Swim in our indoor pool or work out in our fitness center. Enjoy delicious cuisine at our onsite restaurant Bennigna's Grill serving breakfast, lunch and dinner. Host your next Urbandale, Iowa event at the  Holiday Inn® Hotel & Suites Des Moines - Northwest featuring over 15,000 sq. ft. of event space, including a newly renovated conference center with 15 meeting rooms. Our Heartland Ballroom can accommodate up to 375 guests. Our newly renovated guest rooms include complimentary Wi-Fi, comfortable beddings, work space, and a microwave and refrigerator in every room. Our complimentary shuttle service serves the airport and any destination with a two mile radius.. Holiday Inn® Full-Service Hotels & Resorts<br><br>No matter where you're traveling,you'll find a familiar place to stay at Holiday Inn® hotels. It's all the services and amenities you want and the value you expect. Holiday Inn is the perfect choice for both your business and leisure travel needs. With nearly 1,500 Holiday Inn hotels around the world,Holiday Inn remains the most popular hotel brand. At today's Holiday Inn,you will be sure to find a convenient location offering many features* to make your stay more enjoyable,such as:<br><br>• Comfortable guest rooms equipped with coffeemakers,hair dryers and irons <br>• Free high-speed Internet access in the U.S. & Canada** <br>• Kids Stay Free <br>• Full-service restaurant featuring: <br>• Kids Eat Free™ in the U.S. & Canada <br>• Best-4-Breakfast® in the U.S. & Canada <br>• Room service <br>• Swimming pool <br>• Relaxing lounge <br>• Fitness center <br>• Meeting facilities and the Holiday Inn Meeting Promise™ <br>• Business Services <br>• IHG® Rewards frequent guest program

Editorial

  • In Short
    Since 1995, this smaller sister chain to the Sheraton has prided itself on its big draw: affordable rates. The modern accommodations feature large beds, work areas, coffeemakers...

  • 10/5/2008 Provided by Citysearch

Additional information

  • Hours:

    Open Daily 24 Hours ; Open Holidays
  • Payments:

    Master Card, Discover, American Express, Visa
  • Neighborhoods:

    Meredith