We first heard about this clinic when my parents were looking for affordable pet care for relatively routine problems for their cats and dog. I went to them when my cat had a blocked ureter (very serous) because they have a specialized ""cat hospital"" as part of their clinic. They took AMAZING care of him and were very sympathetic, pesonable and cooperative esp. when they found out I had had surgery the day before and we were strapped for cash. The vet techs were very kind and Dr Heyer was not only kind but very knowledgable and honest about our options for him. When he needed a serious and complex (but life-saving) surgery Dr Heyer and the techs personally called multiple clinics to find the best surgeon and price for us - their clinic is smaller than some and while they handle a wide range of conditions they are not an emergency or surgery clininc which is what we needed. Follow-up from Dr Heyer has been great - she seems to personally care about our cat and us - and I will DEFINITELY be taking our cat back to them in the future, their love of animals is behind everything they do and I wouldn't trust anyone else with our buddy's life!!