The waiter gave us a wonderful, warm greeting and prompting our last name too. Before dinner, I excused myself to use the RR. When I came back my wife told me that as soon as I left the chair, one of the waiter folded my napkin back in place. Our 5 yr. Old daughter was very tired from swimming and told me that she's going to take a nap. She laid her head on the chairs armrest. Our waiter saw my daughter and said to us, I think she needs a bed and said hold on and Ill be right back. Two men each came carrying a small and plush lobby chair and formed a bed. Then our waiter put a pillow and big clean table sheet as her blanket. We were in awe. I also highly recommend their signature flambe desserts. Big Island Lobster and local fish was superb.