I was a regular client at the Don Shaw Mall of Georgia location for over 5 years and for most of that time period, I was very happy with my cut, color and style. However, the last few times I was at Don Shaw Mall of Georgia I had an unpleasant experience, which I think is unacceptable considering how outrageously expensive this salon is. The last time I had an appointment, like several other reviewers mentioned, I was double-booked with other clients and I was at the salon for over 4 hours just to receive partial highlights and a trim! Also, the colorist did a good job with my highlights, but she noticed I was pregnant and then proceeded to lecture me during the entire coloring process that, since I'm preganant, I should be married and kept asking me all these questions about my personal life that were clearly none of her business. I wanted to 'go off' on her, but I was afraid she'd ruin my hair-if I did. So, I just sat there, embarassed and fuming. There is a big turn over, which I sure happens with alot of salons, but if I found a sylist I liked, they either left, or quickly raised their prices to amounts that were just outrageous. My sister still goes to this salon and pays over $200 for highlights and a trim of an already short haircut. Ridiculous - especially in this economy!
Pros: Stylists and colorists are skilled
Cons: Too time-consuming, overpriced, staff not friendly