When I got to the salon I checked in, the girl, who never introduced herself, told me to follow her. She asked what I wanted done and then washed and cut my hair with barely a word. When done she gave me her card, Tara is her name. Then checked me out. The stations looked very used and dirty. I will never go to or recommend this Regis salon. I gave it a one star rating because it will not let you publish without.