Bucket shop. Horrible customer service received from their service dept. They were rude. Did not want to spend time explaining the work they performed on my car. Did not have time to educate me about the issues with my car. Nor did they want to listen to me explain the problems that I was dropping my car off for. Service tech had my car for over a week & never fixed it. Had same exact problem I was having before I dropped the car off with them. Tried to receive assistance from the general manager of the dealership and was treated just as bad. These people do not work well with consumers. They do not care about their customers. Nor do they seem to employ trained service mechanics that know what they are doing. I ended up taking my car to another VW dealership for assistance.
Pros: Only VWdealer in area
Cons: Un-professional, Rush Service, Trained mechanics????