Customer Service is what it is all about!!!! We were in Orlando for ten days and stayed at a five star hotel for 3 days prior to staying at the Marriott. We were celebrating my 33rd birthday and 10th anniversary. We mentioned this when we booked our room and we were upgraded a room at no charge. We had dinner the night of our anniversary at Mikado's and came back to our room to discover a bottle of champagne, a half dozen chocolate covered strawberries, and a card signed by the entire staff. Our room had an incredible view and our every wants were tended to promptly. The only thing I would have changed were there Neutrogena products that they provide (Molton & Brown or The Golden Door would have been nice). Thanks to Olga, Wanda, and Kara and the whole staff.
Pros: Service, view, kid friendly
Cons: hair/skin products