I had been to Laudisio a couple times and it was decent. Nice Italian wine, satisfying, good meal. Tonight however I went by myself for dinner and the service was so bad, it ruined the whole experience, and I will never go back. Ever. It's a long list: Sat down, took the waiter 5 minutes to come by. He finally shows up and says water and bread are on the way, I order a beer. Water comes, still no bread. I had to ask for the bread. Order meal, appetizer and entree eventually come. Waiter never asks how everything is, if I need anything else. I had ordered the ""touristico"" set menu which included a dessert. I am not much of a dessert person, so I kindly asked if they could substitute the cheap house wine I had ordered ($4.50) for the dessert (this was not my original plan, but occurred to me during the meal). He acted like it was an outrageous request and firmly said ""No."" So I asked for sorbet instead of the heavy dessert, that was fine, and the check. He brings the check, and had charged me for the dessert, and over-charged on the wine. At this point I'm laughing and angry at how the experience had completely deteriorated. I had my credit card out and he said ""if you trust me I'll just take your card and correct the bill."" I said ""no, I don't trust you"". And he said ""Oooohh"" and rolled his eyes. Yet another big mistake. What planet are these people from? He then brings the bill, I look at it and give him my card, he processes it, comes back and puts it down on the table and says nothing and walks away. YOU CALL THIS SERVICE? UNBELIEVABLY RUDE. It's just low class to personalize the situation against me, when ALL the mistakes were on his part. I gave him a 9% tip - which was generous - and will never go back. Ever. The low tip was not for my request about the dessert, it was about the overall consistently amateur, poor, service, from start to finish. I though about giving a big fat ZERO tip, but I'm too nice. Awful service, will NEVER go back.
Pros: Good Italian wine list
Cons: Consistently bad service