re visit on sunday june 7 2015
my mom is 101- she loves oysters - about
2 months ago i called early in the day- spoke to Kurt (one of the owners i think).
he was very helpful and said it would be no problem to get oysters as take out but to call later in the day when the staff would be there. ok- no problem and it worked out well. on sunday june 7 i called about 330pm and asked for 1/2 dozen oysters as take out and if only a tiny bit of horseradish was put into the cocktail sauce. i went to pick up the order and the young lady/greeter/cashier told me that oysters are really not done as take out and the person taking my order was not aware of that. they would honor the order but never again- just so i would know! i mentioned that i had done this before and she firmly told me that it will NEVER be done again. fine- no tip for you! i received the order for my mom. when she
was ready to have the oysters at home the cocktail sauce was chock full of horseradish and there was an additional cup of the horseradish. i speak clearly, i speak english, and the girl taking the order seemed to speak fluent english also.
they can take keep their horseradish because i WILL NEVER EVER GO BACK TO DINE THERE nor will i order any type of takeout. the paper menu indicates "catering and take-out" and oysters are listed. i pointed this out and was told that it didn't matter- it still stands that they will NEVER do this for me again!
their customer service is the pits
and that is even an insult to the pits.