I've tried to be a loyal customer of Firehouse--I have my car washed or wash it myself every week. I've been to Firehouse a minimum of 20 times in the past year...and am always prepared to re-wash it when I get home.
Last time I went, the machine was down. The method of car wash was 2 guys using boat brushes to scrub the car down!!
There was l line 10 cars long, when I asked if it would take a long time, I was told 10 minutes. I had just come from my garage where I was washing/waxing the car...I just wanted to get the dust off, asked them not to even bother with the inside; they didn't listen. The cars were bumping into each other like bumper cars, the bathroom ceiling had roaches come out of it and I was there for 50 minutes. After watching my car bump into the car in front of it, and then get rear ended by the car behind it, I was quite upset.
By the time the car came out, I just got in and left with it soaking wet. To boot, it was like $15.
Pros: promixity to my house
Cons: expensive, bad job, rude people, takes way too long, streaks