I just had THE best spa experience in my life! I had the most knowledgeable & nicest colorist that I've ever met. (I won't say for how many years I've been getting my hair colored ;-). And talk about service. I had a petty while under the cap and a hand massage at the shampoo bowl. Everything turned out perfect. A nearby salon wouldn't even color my hair because of recent medical treatments. Because of the natural gentle Aveda products, I was able to get the color I wanted without any redness, itching, or discomfort. I'm a client for life!