A year ago, I was evangelizing about how great this cleaners was, after nearly 2 years of patronage. Then, during the holiday season, they botched (4) garments - 2 no longer wearable. While they did work hard make it right, the last 3 of 5 garments, have been pressed so severely, it looks like I am wearing them inside out. The inside seams show to the outside badly. Additionally, their skirt hooks chewed up and put holes in the waistband of one of my skirts last month. I have a jackets-coats-blazers only policy with them going forward. This is what they seem to do well. They are friendly; their prices are in keeping with the market.