Went to this Salon after finding them on the A List last year...1st time did a nice job...second time was a disaster!
The color was so so and my haircut was ridiculous!! I called the next day....I was put off for a week and even then was called to postpone! Really, how long do you think your customer wants to walk around looking absolutely ridiculous after spending nearly 300 bucks in your place of business???? Yeah, their big thing is to ""upsell"" you to buy product, they tell you you have 30 days to bring it back if you're not happy...I was NOT HAPPY, and when I went back was told ""oh we only do exchanges"". I don't mind spending money when I go to the salon, I am very busy and don""t have time for stupid business.....but I DO expect customer service and satisfaction when I spend my money!!! DO NOT GO TO THIS SALON!