The owner, a retired USAF Lieutenant Colonel, is very knowledgeable. If something you want is not in stock, he will be glad to take a special order. He has an electronic mailing list and keeps us up to date on new arrivals, new promotions, shows, or anything else we need to know. The name "Rail and Sprue Hobbies" means he sells model trains and plastic models. The are are no RC products, and that is stated plainly on his front door. He promotes local shows and other events. He may not be the largest, but he is certainly the best shop I've seen in my 52 years in various hobbies.