Brittain Commercial

\r \r extremely unpleased\r i have been here at white willow about a week and there are drugs, prostitution, gang activity, noisy disrespectful, inconsiderate young gang bangers. they bring unwanted elements to this otherwise nice establishment. i have a new born and feel unsafe here. do not rent here. the security gate never closes, people hop over the fence at the rear of the building prostitution and all sorts of stuff in the rear of the establishment. more

I like this company and have rented two different downtown apartments from them over the past couple years. I recommend them to my friends because they are always nice to talk to at their main office and get repairs done quickly. No place is perfect and there are a LOT worse management companies in my experience. more

I do not recommend renting from this company. Our apartment smelled like ciagrette smoke nonstop due to the neighbor below us. I don't mind if people smoke outside on their patios but inside your apartment is not ok(isn't is against the law to smoke in a rental propery anyway?). We complained several times to Brittain and nothing was ever done. To our suprise when we moved out they charged us $105 for ""heavy deodorizer-smoke""! We weren't even the smokers! We had in our lease to pull our rent out on the 3rd of each month(which they said was fine) yet they still called me almost montly on the 1st saying I needed to pay rent...hello people pay attention to your tenants and their lease information! They also never installed a carbon monozide detector which we repeatedly asked them to seeing that is it the law. These people are unorganized and inconsiderate. I am so happy to be done with them! more

Well so far my expeirence with them has not been the greatest either. Everyone in my complex has a complaint about how they hound you for rent money which they do. So far i wont like i owe 45 dollars towards my rent in which i tried to give them. but they wanted me to turn it in with the late fee which is 55 dollars plus they served me with a 45 dollar put a note on your door fee lol. so now they are threatening me with an eviction if i dont pay the full amount.(mind you i have the rest of my rent money.) more

I recently moved from a property managed by Brittain Commercial and was sad to go, especially after dealing with my new property management company. I had to Google Brittain Commercial for their number for my deposit and was surprised to see negative reviews. I have lived at two properties managed by this company and both experiences have been great from start to finish. Maintenance and any problems i had were handled quickly and professionally which is more than I can say about a lot of other apartments I have lived at. more

I lived in Sacramento for 5+ years and had several apartments throughout midtown - the one I rented from Brittain Commercial was by far the greatest!\r \r It was located in the perfect neighborhood (24 & H), walking distance from everything. We often had get-to- know your neighbor events, which was great for two reasons.\r 1) It was nice to have a safe forum to meet people \r 2) I got to know all my neighbors and because we all knew each other, we looked out for each other. When you are a single female living alone - it is great knowing that your neighbors have your back!\r \r In addition to a great location and amazing neighbors, the management at Brittain Commercial is the BEST! Whenever I had a problem that needed fixing it was fixed in record time (usually in 1-2 days depending on the severity of the problem), the management was very diligent at keeping the property clean and safe, and when I moved out the move out was the easiest and most fair of any I have ever had. \r \r Brittain Commercial was the best place to live, I met some of my best friends there and had the time of my life. Due to life changes I had to move out of Sacramento, but I often think back on my time at my Brittain Commercial apartment as one of the best times of my life!\r \r If you need a safe, friendly and clean place to live where you can have fun and meet great people - then a Brittain Commercial property is the place for you! more

I moved here a few years ago and didn't know anyone. When I rented from Brittain Commercial, the staff was fantastic. Knowing that I didn't have any friends in the area my new property manager threw a get to know your neighbors bbq. I couldn't have asked for a better experience or a better community of people to live around. Thank you Brittain Commercial! more

I just want to send a special thank you to the Management at Brittain Commercial. You can't always be sure of the friends that your neighbor invites to the property- but you can count on Brittain to correct a situation if needed immediately. more

The entire staff is extremely unprofessional, rude and lazy. Everyone I've dealt with so far have not been helpful at all. They all talk to you in a very condescending manor. The agent in charge of my rental was always on lunch or away, regardless of time of day. Cons: Just plain terrible more

I had contacted Brittian Commercial to view an apartment. An agent answered and was really unprofessional. She tried correcting me on an apartment that I was interested in. We cleared that up real fast. Also their ad stated that there was hardwood throughout, NOT. The living area and bedroom were carpeted and the kitchen had laminate flooring. I didn?t like the apartment and decided to move on... The person I was in contact with told me about another place that was coming available. He had mentioned that he would get back to me; I left two messages and haven?t heard from him since. Cons: All the above more

After 2 tries I gave up trying to get info on an apartment for rent. If they don't return call to potential renters, the service for existing renters my be atrocious. more

The property itself is okay, but the service is terrible. When I moved in, the unit wasn't clean--whoever did the check didn't bother to look in the bathroom, which was covered in black mold. It wasn't exactly hard to spot, either. It was all over the tile. more

If youre looking for the absolute worst landlord imaginable, sign a lease with these folks! Theyre rude, theyre unprofessional, they send you 3 day notices montly although you comply w/ the terms of your lease agreement, and worst of all they dont appologize when they screw up. Lord oh mighty help the person who has to deal w/ these fools. The property management people themselves, are young girls who talk to you as if you are bothering them while theyre painting their nails. And dont try to ask to speak to whoever is in charge, thell hang up on you. I pay my rent on time, I am quiet, and my grandkids are very quiet. We are not causing issues, but we are treated as though we are trash. They have also just informed my neighbor that the mold in her apartment was ""HER FAULT"" just like the other review on here states. I dont recall being told when I moved in that the weather stripping on the doors and windows was my responsibility. more

We hoped these review were buy problem tenants, but they ARE NOT! These people are inept. Their stupidity is so far off the charts its absolutely outrageous. Keep looking..... Pros: Properties look nice on first glance Cons: Horrible service, non-responsive to issues, absolutely the WORST more

I was told by a Crystal in June of 07 that she cannot cash a check if it is dated past the 6th of each month. They can only accept money orders. I went to corporate the next day and paid with a money order. I was told to come and pick up the check it will be in my file. I have not found the time to pick it up and when I checked my bank records, they ended up cashing the check. When I call them they do not show a credit but the rent for July was paid and if they cashed my check there should be a credit. Brittain Commercial does not record how a payment was made and just posts the amount to the apt #. When I was speaking to Shawleen who is the assistant she was extremely rude and not willing to help. When I asked to speak to her supervisor she hung up on me and that was at 4:59pm. Well what do you know,I called back and they had an answering service pick up. more