Tate Family Auto is an excellent full service auto repair shop. I have been a loyal customer for about 1.5 years. I have taken my Acura in for service several times and have always had a 100% positive experience. I work in downtown San Jose and Tate Family Auto is a perfect choice as it is in walking distance and most times repairs can be done during the day while I work.\r
Tate Family Auto has completed many repairs on my Acura, including replacing the alternator, performing brake service, and fixing various electrical problems. They always do an excellent job for a very reasonable price and are often available to provide service quickly without a long wait. The service technician I have mainly dealt with is Eddie, who has always been very friendly, very attentive, spends time to explain everything clearly, and always goes to great lengths to ensure complete customer satisfaction.\r
I wrote this review partly in response to the reviews below, which completely contradict my personal experiences with Tate Family Auto.\r
Do you notice how they are all dated on or about 8/16/09? Clearly they are the work of one disgruntled person who either logged in as several people or had friends impersonate customers for the purpose of wrongfully defaming Tate Family Auto. It is very sad to see this website misued in this way by some wayward individual who has an axe to grind.\r
I highly recommend Tate Family Auto and predict you will be very happy with the service they provide and will have a very good experience with them as a customer, just like I always have. Tate Family Auto is my favorite auto shop and I will continue taking my Acura to them in the future as service is needed.
Pros: Excellent Value and Customer Service