I read the reviews and was not sure what to expect. My mechanic recommended I get an alignment and told me this was the place to come. I found the staff to be knowledgeable, friendly, and honest. They were not too happy I got my tires at Costco and said they would always beat their prices. They even fixed my punctured Costco tire for free while I waited for the alignment. My next stop would have been Costco (which sometimes takes hours), so I was grateful. And, they even engaged my 2 year old son which was cute. I will go back and give them my business and purchase my next set of tires there too! Thanks guys!