Quality Tune-Up Shops

This is the best place in town to bring your car in for all your vehicle service needs. Their staff are very friendly and professional. The service is fast and they do GREAT quality repairs. I took my vehicle in for a tune up and a timing belt replacement. Their prices are really fair, compared to other shops around town. The guy that works in the front office is really nice and professional. He is really knowledgeable about what my car needed. The mechanics that worked on my car were really great, they were pretty fast. I recommend this place for any of your vehicle service needs. more

Went there to get smog on 2001 Honda Civic LX. Told that it had failed said it needed diagnostic 95.00. After diagnostic they said Cadalytic converter is bad. The most expensive part of the smog and the least likely to go out on a vehicle. this was on Feb 12th 2010 its now may 20th and I'm still waiting for them to give me the final estimate. They say they had a hard time finding the part. I called today and they said call back in 15 minutes. Its been 2 months and they want 15 more minutes. Pros: its close to lawrence expsway Cons: They scam you and they never call you when they say they wil more

Got smog check. Was told gas cap failed. Asked to see the failure. Cap put in tester and passed. Pros: Fast Cons: Dishonest more

Okay, so here's my recent experience with this shop: 7/27/09 Pay $800 for Brakes and Car Door handle Pick up car and about to leave when I notice the door frame a little loose. Also there are scratches in the tint. Also, there is another key because if I wanted to use the same key it would cost extra. This was not mentioned in the original estimate. Ask Matt about the panel and someone from the shop says the clips broke. I was about to drive off this way. Show him the scratch and he says he'll get it re-tinted for me. Also offers to get a different door handle for more money. Matt says he couldn't get the part until the following week. We schedule for Friday and he was going to confirm on Thursday that the part came in and everything is fine. 8/6/09 No call on Thursday. Gave them a call in Thursday afternoon and he says the part still did not come in. Says for sure it'll be here that day and we reschedule for Monday AM. 8/10/09 Drive down from SF on Monday and Matt greets me saying that the technician that is to work on my car is not in. 8/12/09 Reschedules for Wednesday. They want $90 bucks for the difference for the handle as well as the trim on the outside of the handle. Didn't do the tint, wants to either keep the car overnight or have me drive the car over to the tinting place in the AM. Only had to pay $55 bucks for the difference...thanks. 8/13/09 Finally got the tint done and never coming back to Quality Tune-Up again. Pros: None. Cons: Overpriced, Untrained, Dirty Greasy Hand Prints more

I love these guys. I have been going there since 2002. They offer fast, friendly and courteous service. Pros: fast, good restaurant around the place, friendly Cons: no coffee or water in waiting room more