We have had a Rimi installed security system for 20 years. Due to a total failure of the system (or so we thought), Rimi suggested a complete replacement. Seemed reasonable with a 20 year old unit. However, since the new unit was installed, we have had nothing but problems. To date, we are not convinced that there was anything really wrong with the old unit, but wiring and other issues. We have had to repolace sensors, a transformer, and we have had multiple false alarms, the last one resulting in the local fire department ripping the alarm horn out of the front of the house causing over $1000 of damage in order to silence the alarm.
Pros: Very nice people, was a good product.
Cons: No urgency when there is an issue. Poor follow through, 60 days and product still does not work right.