I had found this spa on the internet while planning a trip to San Francisco. I phoned to make appointments, and they were able to fit both myself and my mother into massages and facials at the same time. When we arrived three weeks later, all the laides welcomed us as though we had been there before, and were able to start our treatments soon after we arrived. I can only speak for myself, but we were both happy with the treatments we received.
Pros: Great customer service
Cons: hairstylist are paid separate from other services.