Actually I am a bit surprised by some of the negative comments too. I have been going to 20/20 Optometry for several years now. I have every issue under the sun going on with my eyes. Dr. Na is thorough, takes the time with me and I never feel rushed. He has my eye allergies under control, I have contacts that give me my eagle eye vision, and I have the most stylish glasses & sunglasses...name it and they take care of it all for me here. It gets busy there and sometimes I have had to wait a few minutes longer then I would like..but I dont mind. I know they lost a couple of their staff who relocated but I never felt like the service given to me was less than what I have become accustomed to. The girls there are great...always a hoot and then some!