We had him do our 2009 taxes and when I tried to reach him with questions, he never returned my phone calls. When I finally got a hold of him on 4/14 (one day before taxes were due), he said ""He didn't have time."" This is the worst customer service I'm experienced. He was shouting at me over the phone very rudely and didn't value customers as they be treated. I will tell everyone what a horrible experience I had with him.
Cons: Never returns phone calls, doesn't perform normal CPA duties