I puchased a Valentines present for my wife. But she did not like it so we went back for a return. Big mistake!
Don't ever try to return anything to this store. The self proclaimed "manger" behind the counter will just glare at you and quickly point at the sign behind the counter "NO REFUNDS -- EXCHANGE ONLY". Then she just sat there and said nothing -- hoping we would go away; I guess. She offered no other comments, compassion or suggestions.
My wife did not really want a music box, so finally after watching us wander around the shop for 15 - 20 minutes, struggling to find an someting to exchange, the "manager" let us know that we could also shop next door in the glass shop because they were both owned by the same person.
Then we proceeded to the glass shop where the lady behind the counter was very kind & helpful. We found our exchange and left.