I live in a *high end* property that is *managed* by Centerstone. They are terrible at following up, and when they do, the work is typically shoddy and unfinished.
Joe Cruz and his partner are extremely unprofessional and can be abusive. Joe has a rotten temper behind that puppy dog persona he puts on when he's trying to rent you a flat.
If you have a problem with them, stand your ground and fight. It won't be fun, but they will try to ignore you, intimidate you, and deceive you to get their way. Don't let em.
I know that this won't stop people from occupying the properties that they manage - It's more of a public service announcement. If you have housing options - reconsider centerstone. If you don't, or you are really in love with a space, just keep your eyes wide-open, cos if there is a problem they don't want to address, you are in for a fight.
Pros: They have apartments
Cons: Terrible follow-up. Rude. Don't value tenants.