Manny is great-a fun person to work with and he'll make you laugh! Gingko has made several custom pieces for me and they turned out very nice. The pricing is actually very good for custom stuff--you just have to stick to their designs pretty closely...the lead times are a little long but its worth it! Not everyone can afford big pagoda and Gingko is a good alternative that won't slaughter your budget.
Pros: Wide range of options
Cons: Can't do completely custom pieces--just variations on their line