I was visiting this establishment regularly (daily at lunch) with a colleague and my dog where we would order inside and then sit outside. Many times I saw the owner who took my order. Most of the staff was very friendly and cordial, but there was one male staff person who was very rude, agitated, and irate over my dog. I accomodated his desire for her to wait outside, but he was still extremely rude, oddly nervous, and refused service to me regardless. \r
I understand that animals are not aloud in eateries- even little dogs- but this was not the way to handle a regular customer. He could have easily asked nicely. I will not return to this establishment, and I have wrote a letter to the owner sharing my experience with him.
Pros: Decent lattes
Cons: Staff member with an attitude problem, Cheap soy milk