I wish someone had warned us about this place. This is not a low-end store, yet their policies and their service is absolutely awful. We bought a $600 women's rabbit fur coat, but after learning about the practices used to breed and harvest the fur we returned the next morning, no blame to the store, but got awful treatment.
Lesson learned - don't confuse high price with good service and policies.
Pros: will probably go out of business
Cons: awful customer service and policy