We recently purchased a low mileage, late model Saturn. The car had some basic deferred maintenance so we found Art Stange online (drawn by its excellent reviews and close proximity to home). We found the initial service attentive and professional. Over the next few months the car exhibited some strange behaviors - oil leaking into coolant most notably. Despite the rather perplexing problem, Scott and team never wavered from their diligence and desire to get to the bottom of the problems and get us back on the road safely. Well, turns out we had purchased a lemon with a likely cracked engine block. Scott stood by his word and found us a replacement engine and installed it for no additional charge. Don't be put off by the looks of this place - it has heart, it has soul, it has a rock solid reputation and excellent mechanics who do good work at fair prices. In their handling of our difficult situation, it is clear they put our satisfaction paramount above all other considerations. As a result they will continue to have our business. I recommend them fully.