These guys are great! I won't take my Infiniti FX35 anywhere else. Michele, the owner, is very personal and caring. I recommend this shop to anyone. They use quality parts and give quality service and I know I can feel confident that my vehicle is well taken care of and I won't get ripped off!
I drive down from San Francisco to come to this shop, and it's worth it!! G F was recommended by my friend who brings her Passat here and she LOVES them!
Since it's a Monday through Friday shop, they give rides to and from home or work or to the BART so they can work on your car while you are working or are home - They'll even drop you off to the mall or movies.
Michele is the most personable and honest person I know. If you have any problems, she'll address them and make things right.
If you have any problems and address them with Michele, she's sure to take care of it. A shop doesn't stay in business 30 years with good references for no reason.
Pros: They don't use cheap parts - honest and quality
Cons: Monday - Friday shop, but they go out of their way for you.