Every location is different but this Enterprise locale is horrible. Recently had a rental car from there while our other car was being repaired by a dealer for a week. The first car we had was not new, I forget the mileage but it was a couple of yearsold. It did not run very well so I returned it after two days. The second car was OK but upon return they insisted I pay for everything, including the exchange and had no record of the dealer authorization. The dealer was closed so I had little choice but to give them my credit card and asked that we clear it up the next day. They agreed only to run it through, after the dealer authorization issue was cleared up I was told and shown something that the credit card was reversed only to see it on my statement 3 weeks later. I eventually have everything fixed but it was time consuming.